Learning On-the-Job: The 70:20:10 Learning Model

Learning On The Job

The 70:20:10 Learning Model was developed by Morgan McCall, Robert Eichinger and Michael Lombardo while at the Center for Creative Leadership in the 1980s.  The model highlights the dominant role of learning on-the-job relative to other forms of learning. Fundamentally, the 70:20:10 Model (http://www NULL.deakinprime NULL.com/deakinprime/resources/pdf/whitepapers/DeakinPrime_70 NULL.20 NULL.10_WhitePaper NULL.pdf) asserts that learning for managers and [...]

Developing Mindfulness Through Action Learning

Action Learning - Mindfulness

One of the key outcomes of mindfulness is self-awareness – awareness of our own words and actions and their impact on others.  Action learning contributes to self-awareness because it involves working on real problems in real time with a supportive group that is prepared to challenge assumptions, beliefs and perceptions. Action learning thus engenders self-awareness [...]

Shaping Team Culture Through Mindfulness

body, mind and spirit concept

Mindfulness underpins active listening, positive feedback, corrective feedback and congruence – it is an essential skill for shaping team culture. Mindfulness means being present in-the-moment by paying attention in a purposeful manner. In essence, mindfulness is awareness – about ourselves and others.  It’s being aware of our own reactions and tuning into others and their [...]

The Hidden ROI of Action Learning: 7 Personal Outcomes

action learning roi

In times of monetary constraint, it is critical to ensure that your organisation achieves a real return on investment (ROI) from training and development activities.  Much has been written about the visible ROI of action learning (http://www NULL.meritsolutions NULL.com NULL.au/learning-and-development-2/productivity/what-is-action-learning-really/) in terms of improved productivity, increased sales or services, reduced costs and innovation.  However, very [...]

Five Fundamental Questions for Knowledge Sharing

five key questions

Something happened when I was managing that struck me about the importance of knowledge sharing, knowledge management and knowledge transfer and the value of local wisdom developed through organisational history. I’ll share the story with you. We were working in a team and getting organised for a team meeting. One of the GenY staff said [...]

Manager Support During Downsizing

Group Discussion

Merit Solutions introduced a Manager Support Forum in September 2012 for managers in the Queensland Public Service (QPS) who were experiencing change and associated staff losses through downsizing of the QPS. We were conscious of the need to support managers who were facing new challenges including major work and job restructuring, staff distress over job [...]

Christmas, Nature and Downsizing: Happiness through Connections

Happiness Through Connections

At Christmas, we tend to take time out to renew our connections with our family and friends, with nature and with what transcends our day-to-day existence.   However, people who have suffered job loss through downsizing may have an abiding sense of disconnection – a loss of connection with their job, their colleagues and their social [...]

The Job Interview: Tips for Success

Job Interview Tips

These tips on how to have a good job interview are based on working with hundreds of job interviewers.  The tips focus on the factors that lead to success at a job interview, or at the very least, lead to a good experience for the job interviewee and the Selection Committee. 1.        Prepare The better [...]

Maintaining Staff Morale During Downsizing

PackedBox

Staff morale can plummet during downsizing and other significant, enforced organisational changes.  Managers have the very difficult task of dealing with their own concerns as well as trying to support their staff through the change, while maintaining an acceptable level of work output. Strategies for maintaining staff morale in this situation (for those who still [...]

Career Transition – Where do I start?

Career Transition

For many workers, their current career pathway emerges from an assorted mix of available training & job options post-school, vague career aspirations, unexpected opportunities from colleagues and lots of luck!  Often, we get past our twenty-something decade or beyond  and find our pathway has led to work options that no longer fit – no longer [...]