The process of active listening may sound simple but its effects are profound and far-reaching. Active listening can address an employee’s needs, affirm their self-worth and contribute substantially to their work motivation.
Employee motivation is considerably enhanced when you meet three basic employee needs – expectations, resources and feedback. You can go a long way to improving employee motivation if you clarify your work expectations, provide employees with the resources they need to do the job and give timely, accurate feedback on work performance.
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The presentation was done well, showing me how to unpack my skills, how to do the STAR technique, interview skills, info and tips.
The facilitator kept it simple and explained everything so well. The whole course was excellent.
Very practical & logical approach in delivering Interview Skills. Great energy, positive, engaging, motivating & relevant.
The clear messages you articulated in the course really assisted me in conceptualising what it takes to be successful at interview. I gained a great deal of confidence through the practical sessions and through this course I was able to understand what preparation I needed to do to succeed.
The strategies the facilitator discussed were extremely helpful and insightful. Connecting these strategies to brain functioning was very engaging and well presented.
The course was very tailored to our questions rather than a more structured format. The presenter was very knowledgeable and able to provide relevant examples to suit the audience.
Great workshop, very interesting and informative; the workbook will be very helpful and I will keep handy for time to come! I have enjoyed the day!
Great trainer, very knowledgeable and answers all questions very well; Good activities and content covered well; Great tips and ideas provided.
I enjoyed the explanation of STAR; this has given me a better understanding as to what is more important.
I came away feeling fully armed and equipped to tackle any job application which may take my fancy, and felt your presentation style was warm, friendly and very engaging..
The activities were well paced and created opportunities for robust discussion & knowledge sharing.
The presentation by the facilitator was engaging, maintained level of interest & energy throughout the day – encouraging interaction of course members.
The energy was maintained well throughout the day. The facilitator is a seasoned practitioner who is very informative and engaging.
The class was interactive and information presented was very informative; I learnt a lot of helpful tips within this class for interviewing/selection.
It was a comfortable environment to ask questions and provide feedback/comment on my own experiences.
Very good level of detail in all aspects of the recruitment and selection process; Presenter has very detailed knowledge and interesting.