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Best Practice Recruitment and Selection (virtual)

Includes up-to-date knowledge from the latest QLD Government Recruitment and Selection Directive

Overview

Practical training for public sector selection panels to ensure you select the best person for the job and your organisation. We focus on recruiting people with real capability, performance and the right attitudes. We help you design a faster and more efficient process.

Who should attend? 

Government managers, potential members of selection panels and experienced panel members.

Note: This training includes up-to-date information from the new Queensland Government Recruitment and Selections Directive 12/20 and would serve as a valuable opportunity for experienced panel members to refresh their knowledge and ensure they are up to date with best practice.

Learning Objectives:

  • Understand your role of chair or panel member in line with current Public Service reforms
  • Design and implement an efficient and effective merit selection process
  • Explore the range of selection methodologies
  • Develop good interview questions and benchmarks
  • Appropriately manage prior knowledge and conflicts of interest
  • Understand the impact of unconscious bias and other factors influencing the panel
  • Assess attitude and cultural fit as well as skills and experience
  • Elicit useful referee comment
  • Deliver constructive post-selection feedback
  • Protect against complaints and allegations
  • Optimise selection processes in the online/ remote environment
  • Gain up-to-date public sector knowledge (including the new QLD Government Recruitment and Selection Directive 12/20)

Key Details

Format: Two x half-day sessions
Delivery: via Zoom
Upcoming Workshop Dates:
  • More dates to be announced
Time: 9:00am – 12:30pm each day
Early Bird: $451.00 incl GST
Standard Rate: $495.00 incl, GST

TESTIMONIALS

The activities were well paced and created opportunities for robust discussion & knowledge sharing.

Participant

The presentation by the facilitator was engaging, maintained level of interest & energy throughout the day – encouraging interaction of course members.

Participant

The energy was maintained well throughout the day. The facilitator is a seasoned practitioner who is very informative and engaging.

Participant

The class was interactive and information presented was very informative; I learnt a lot of helpful tips within this class for interviewing/selection.

Participant

It was a comfortable environment to ask questions and provide feedback/comment on my own experiences.

Participant

Very good level of detail in all aspects of the recruitment and selection process; Presenter has very detailed knowledge and interesting.

Participant

TESTIMONIALS

The presentation was done well, showing me how to unpack my skills, how to do the STAR technique, interview skills, info and tips.

Participant

The facilitator kept it simple and explained everything so well. The whole course was excellent.

Participant

Very practical & logical approach in delivering Interview Skills. Great energy, positive, engaging, motivating & relevant.

Participant

The clear messages you articulated in the course really assisted me in conceptualising what it takes to be successful at interview. I gained a great deal of confidence through the practical sessions and through this course I was able to understand what preparation I needed to do to succeed.

TESTIMONIALS

The strategies the facilitator discussed were extremely helpful and insightful. Connecting these strategies to brain functioning was very engaging and well presented.

Participant

The course was very tailored to our questions rather than a more structured format. The presenter was very knowledgeable and able to provide relevant examples to suit the audience.

Participant

Great workshop, very interesting and informative; the workbook will be very helpful and I will keep handy for time to come! I have enjoyed the day!

Participant

Great trainer, very knowledgeable and answers all questions very well; Good activities and content covered well; Great tips and ideas provided.

Participant

I enjoyed the explanation of STAR; this has given me a better understanding as to what is more important.

Participant

I came away feeling fully armed and equipped to tackle any job application which may take my fancy, and felt your presentation style was warm, friendly and very engaging..

Testimonials – Selection Support

It was a pleasure to work with such a polished professional and your involvement made me feel very comfortable with the process, not to mention the hours of writing you saved me.

Manager

You consultant was extremely knowledgeable, very professional, accommodating of our timeframes (which were very constrained), and made the whole process much easier than it would have been otherwise.

Manager

Thank you! You assisted greatly in making this appointment process relatively simple and concise – certainly more efficient and effective than some with which I have been involved – and I appreciated it!

Executive Director

Most often people who are good at what they do, whether in business or sport, make difficult things look easy. Certainly that has been my experience working with you.

Director

Your consultant did a wonderful job and her knowledge and assistance was appreciated throughout the process.

Manager

Thank you for your assistance. Your expert support throughout the process made it much easier than it might otherwise have been.

Executive Director

Many thanks for your assistance with this process… It has been terrific to achieve this result in such a short timeframe, and I thank you for your part in facilitating this.

Executive Director

TESTIMONIALS – Training

The strategies the facilitator discussed were extremely helpful and insightful. Connecting these strategies to brain functioning was very engaging and well presented.

Participant

The course was very tailored to our questions rather than a more structured format. The presenter was very knowledgeable and able to provide relevant examples to suit the audience.

Participant

Great workshop, very interesting and informative; the workbook will be very helpful and I will keep handy for time to come! I have enjoyed the day!

Participant

Great trainer, very knowledgeable and answers all questions very well; Good activities and content covered well; Great tips and ideas provided.

Participant

I enjoyed the explanation of STAR; this has given me a better understanding as to what is more important.

Participant

The presentation was done well, showing me how to unpack my skills, how to do the STAR technique, interview skills, info and tips.

Participant

The facilitator kept it simple and explained everything so well. The whole course was excellent.

Participant

Very practical & logical approach in delivering Interview Skills. Great energy, positive, engaging, motivating & relevant.

Participant

The activities were well paced and created opportunities for robust discussion & knowledge sharing.

Participant

The presentation by the facilitator was engaging, maintained level of interest & energy throughout the day – encouraging interaction of course members.

Participant

The energy was maintained well throughout the day. The facilitator is a seasoned practitioner who is very informative and engaging.

Participant

The class was interactive and information presented was very informative; I learnt a lot of helpful tips within this class for interviewing/selection.

Participant

It was a comfortable environment to ask questions and provide feedback/comment on my own experiences.

Participant

Very good level of detail in all aspects of the recruitment and selection process; Presenter has very detailed knowledge and interesting.

Participant

I came away feeling fully armed and equipped to tackle any job application which may take my fancy, and felt your presentation style was warm, friendly and very engaging..

The clear messages you articulated in the course really assisted me in conceptualising what it takes to be successful at interview. I gained a great deal of confidence through the practical sessions and through this course I was able to understand what preparation I needed to do to succeed.

TESTIMONIALS

The strategies the facilitator discussed were extremely helpful and insightful. Connecting these strategies to brain functioning was very engaging and well presented.

Participant

The course was very tailored to our questions rather than a more structured format. The presenter was very knowledgeable and able to provide relevant examples to suit the audience.

Participant

Great workshop, very interesting and informative; the workbook will be very helpful and I will keep handy for time to come! I have enjoyed the day!

Participant

Great trainer, very knowledgeable and answers all questions very well; Good activities and content covered well; Great tips and ideas provided.

Participant

I enjoyed the explanation of STAR; this has given me a better understanding as to what is more important.

Participant

The presentation was done well, showing me how to unpack my skills, how to do the STAR technique, interview skills, info and tips.

Participant

The facilitator kept it simple and explained everything so well. The whole course was excellent.

Participant

Very practical & logical approach in delivering Interview Skills. Great energy, positive, engaging, motivating & relevant.

Participant

The activities were well paced and created opportunities for robust discussion & knowledge sharing.

Participant

The presentation by the facilitator was engaging, maintained level of interest & energy throughout the day – encouraging interaction of course members.

Participant

The energy was maintained well throughout the day. The facilitator is a seasoned practitioner who is very informative and engaging.

Participant

The class was interactive and information presented was very informative; I learnt a lot of helpful tips within this class for interviewing/selection.

Participant

It was a comfortable environment to ask questions and provide feedback/comment on my own experiences.

Participant

Very good level of detail in all aspects of the recruitment and selection process; Presenter has very detailed knowledge and interesting.

Participant

I came away feeling fully armed and equipped to tackle any job application which may take my fancy, and felt your presentation style was warm, friendly and very engaging..

The clear messages you articulated in the course really assisted me in conceptualising what it takes to be successful at interview. I gained a great deal of confidence through the practical sessions and through this course I was able to understand what preparation I needed to do to succeed.

TESTIMONIALS

The strategies the facilitator discussed were extremely helpful and insightful. Connecting these strategies to brain functioning was very engaging and well presented.

Participant

The course was very tailored to our questions rather than a more structured format. The presenter was very knowledgeable and able to provide relevant examples to suit the audience.

Participant

Great workshop, very interesting and informative; the workbook will be very helpful and I will keep handy for time to come! I have enjoyed the day!

Participant

Great trainer, very knowledgeable and answers all questions very well; Good activities and content covered well; Great tips and ideas provided.

Participant

I enjoyed the explanation of STAR; this has given me a better understanding as to what is more important.

Participant

I came away feeling fully armed and equipped to tackle any job application which may take my fancy, and felt your presentation style was warm, friendly and very engaging..

Need approval?
Send this flyer to your manager or People & Culture team.

Prefer in-house delivery at your organisation’s premises? Ask us how.

Need approval?
Send this flyer to your manager or People & Culture team.

Prefer in-house delivery at your organisation’s premises? Ask us how.

Expert Facilitator – Miranda Miller

Miranda’s an excellent facilitator and subject matter expert. No question went unanswered. Thorough and knowledgeable.

In-House Participant, Recruitment and Selection Panel Workshop

QLD Office of State Revenue, 2020

Online facilitation through Zoom was smooth and well run, Miranda and Jane have extensive knowledge and understanding of subject matter.  Engaging and easy to follow resources that are very handy for future reference.

Participant, Online Job Applicant Skills

June 2020

Miranda and Jane, I was told that your training was good before doing the course, and you lived up to your reputation.

Participant, Online Job Applicant Skills

June 2020

What’s next?

Check out our other training programs
Send us a training enquiry

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