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Building A Team Through Performance Conversations

You get six great chapters in this ebook:

1. Learning to Shape Team Culture
What unwritten rules are you creating?

2. Active Listening: Attend, Listen, Learn & Motivate
Your listening builds a culture of mutual respect.

3. Shaping Team Culture though Performance Conversations
Communicating and reinforcing expectations.

4. Managers are Not Exempt from Poor Performance
What message is your inaction conveying?

5. The Power of Positive Feedback
Creating a productive team culture through positive feedback

6. You are Branding Yourself as a Manager Every Day
You brand yourself daily by your works, actions and inaction


(PDF, 210kb)

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