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Consultant Profile

Meet our highly qualified and experienced team

Beth Gowen

Angela Anderson

Principal Consultant

Specialisation

  • Recruitment & Selection
  • Scribing
  • Shortlisting up to Executive level
  • Organisational Structures and Change
  • HR Policy and Practices
  • Performance Management Analysis and Reporting
  • Quality Management Systems

Qualifications

  • Bachelor of Business (HRM and Accounting)
  • Master of Business Administration (International)

Career Details

With over 20 years’ experience in both public and private sectors, Beth has extensive knowledge and skills in best practice human capital management. She rejoined Merit Solutions early in 2018, building on an earlier stint with us in 2011-12. From 2012 to 2014, she was Director, Divisional HR and Whole of Government Initiatives team in the Queensland Department of Health, an organisation with about 80,000 employees. Beth’s position was responsible for all HR functions for a group of about 3000 employees across administrative, nursing, medical and health practitioner streams as well as the implementation of government initiatives for the whole agency. During her earlier career in the Australian government, Beth held a range of specialist HR roles before progressing to Director HRM for a large, multi-disciplinary agency.

Beth also has experience in the private sector both here and overseas. In Brisbane, she was responsible for all HR functions for a successful chartered accountancy firm. Over seven years in Qatar, Bahrain and the United Arab Emirates, Beth performed similar functions for large multi-national architectural and engineering consultancies. Beth has also lectured/tutored at the Queensland University of Technology in subjects such as Recruitment and Selection, Work and Performance and Human Resource Practices.

Recruitment and Selection, Shortlisting, Scribing

Beth has a substantial track record in recruitment and selection in both the public and private sectors in Australia and overseas. She has developed policies for recruitment and selection as well as strategies to recruit in competitive markets. Through her experience at HR Director level in both the Queensland and Australian Governments, Beth has gained an excellent understanding of the principles underpinning public sector recruitment and has managed these functions to ensure both quality and compliance. With Merit Solutions, Beth has undertaken numerous assignments to support best practice recruitment and selection for government clients, undertaking panel member, shortlisting and scribing assignments up to senior executive level. In the private sector, Beth has led the design and implementation of numerous recruitment campaigns including as Client Service Manager for a large recruitment exercise engaging 500 health personnel for a new seven-star hospital in Qatar.

Organisational Structures & Change Management

With extensive experience across diverse organisations, Beth is experienced in the design of organisational structures and the development of position descriptions. Her teaching at QUT over a number of years included the subject, Work and Performance, which focussed on job design and role profile documentation processes. She understands the important role of high quality role descriptions in successful recruitment, sound selection decisions and performance management. Beth has also supported executive leaders during organisational restructures and the implementation of new technology. In a challenging environment, she provided strategic support for change initiatives focussed on reducing labour costs and headcount. She has developed strategic and operational HR plans designed to build employee engagement and performance. Beth’s performance focus has underpinned her approach to workforce analytics and KPIs.

HR Policy and Practices

Through her HR management roles across the public and private sectors, Beth has developed policies and implemented practices around performance management, remuneration, workforce planning and learning and development. In the Commonwealth Government, she held a specialist role responsible for Inclusion and Diversity initiatives and managed investigation processes relating to discrimination complaints and breaches of the code of conduct, experience that Beth brings to her current consulting work. Beth has also worked with line managers to improve their performance management feedback capabilities. While working overseas, Beth reviewed or initiated HR and operational policies to fit local cultural and legal environments. At the Qatar Development Bank, Beth prepared all HR policy documentation, onboarding arrangements and information packages for expatriate recruitment.

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Quality, Analysis & Reporting

Beth has experience in analysing performance management data and developing user friendly reports for management decision making. In addition to her role as HR Manager with an Australian chartered accountancy firm, Beth also worked with clients assisting with EEOC reporting requirements, external compliance audits and general HR advising. As well as HR and human capital strategies, she has developed and implemented policies for corporate governance, risk management and finance. She has extensive experience managing quality management system accreditation processes.

Would you like to work with Beth?

Contact us to discuss her availability and how she can help you and your organisation. 

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