Creating a Performance Culture

WHEN: May 2, 2013 @ 9:00 am – 4:30 pm

WHERE: Christie Conference Centre, 320 Adelaide Street, Brisbane

COST: Free

OVERVIEW

Most discussions about creating a performance culture focus on staff and improving their performance. This workshop instead focuses on your performance as a manager/supervisor/team leader – your role in shaping team culture and in building an environment conducive to quality engagement and high performance.

Who should attend? Managers, Supervisors, Team leaders

Includes: One day, highly participative and practical workshop designed to help you appreciate your role in shaping team culture and to develop the skills that enable you to generate high performance.

Topics and skills covered in the workshop:

• Understanding culture as a process
• Developing your role in shaping team culture
• The four linchpins of a performance culture – and the greatest of these is Congruence
• Groundrules and their influence on performance
• Making values real – translating values into behavioural expectations
• Setting performance expectations
• Active listening – building the relationship
• Appreciative inquiry – learning to value staff
• The “Mindful Leader” – emergent thinking and research
• Develop calmness, clarity and focus as a leader
• Positive feedback – building a culture of respect and trust
• Coaching for performance
• Branding yourself as a manager

How To Register

* Register Online
* Via Fax by Downloading the Registration Form and sending to 07 3010 9001
* Via Email to training@meritsolutions.com.au

For more information, ring 3220-1166 or click here for printable PDF brochure

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