Creating a Performance Culture

Overview

Most discussions about creating a performance culture focus on staff and improving their performance. This workshop instead focuses on your performance as a manager/supervisor/team leader – your role in shaping team culture and in building an environment conducive to quality engagement and high performance.

Who should attend?

Managers, Supervisors, Team leaders

Topics include:

  • Understanding culture as a process
  • Developing your role in shaping team culture
  • The four linchpins of a performance culture – and the greatest of these is Congruence
  • Ground rules and their influence on performance
  • Making values real – translating values into behavioural expectations
  • Setting performance expectations  Active listening – building the relationship
  • Appreciative inquiry – learning to value staff
  • The “Mindful Leader” – emergent thinking and research
  • Develop calmness, clarity and focus as a leader
  • Positive feedback – building a culture of respect and trust
  • Coaching for performance
  • Branding yourself as a manager

Format

Available as 1 full day workshop.
 
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