Learn to give effective performance feedback.
Talking to staff about their performance, whether positive or negative, is a critical management role and one which most managers and team leaders find challenging.
This practical one day workshop is designed to provide frameworks and build the skills you need to tackle this responsibility with confidence – managing difficult conversations and giving effective feedback to improve staff performance.
Who should attend? Managers, Supervisors, Team leaders
Includes: One day practical skills workshop and an optional one-to-one follow-up coaching session to support managers and team leaders in putting these skills in practice in the workplace.
Alignment: Supports/Cultivates Productive Working Relationships
Topics covered in the workshop:
- Frameworks for managing staff performance and development
- Characteristics of good feedback
- What gets in the road and how to deal with the barriers
Building an authentic supervisor/staff member relationship
Core skills and techniques
- Managing difficult conversations – giving corrective feedback
- The value of documentation
- Planning a feedback conversation
Wednesday 9th May, 2012Facilitator: Angela Bryan
Location: Christie Centre, 320 Adelaide St, Brisbane QLD 4000
$440.00 including GST (workshop only)
$755.00 including GST (with one follow-up coaching session)
$400.00 incl. GST (workshop only)
$715.00 incl. GST (with one follow-up coaching session)
Early Bird ends Wednesday, 2nd May.
Book 3 participants for the same workshop and receive a 10% discount.
How To Register
For more information, call 3220-1166 or click here for printable PDF brochure