Penny Henwood


Principal Consultant

  • Recruitment
  • Selection
  • Shortlisting
  • Scribing
  • Coaching for Job Applicants
  • People (HR) Policy and Practices
  • Bachelor of Business (HRM)
  • Certificate IV Training and Assessment

Career Details

Penny commenced with Merit Solutions late in 2007 and brings with her a range of skills from across the private and public sectors. Since her career change to HR in 2002, she has specialised in training and development, generalist consulting, specialised projects and HR metrics and analysis. Before joining Merit Solutions, Penny worked with Infohrm as a Senior Consultant and Team Leader for the Member Services Department. Here she consulted to both public and private sector organisations, focussing on the importance of workforce reporting and analytics and aligning HR strategies to business outcomes. Previously, Penny worked as a HR Consultant with the Australian Securities and Investment Commission after many years in the finance industry in key operational and frontline management roles.

Recruitment and Selection

Penny has worked extensively as an independent panel member, selection consultant and scribe on a number of selection exercises with the Brisbane City Council, a range of Queensland Government agencies and previously with the Australian Securities and Investment Commission. Positions range from Executive to Administration, with roles from Senior Lawyers and Project Managers to Administration and Graduate positions. Penny has managed the recruitment and selection process from concept to induction and has provided advice to panels on selection criteria, short-listing, interview preparation and report writing. She is noted for her good humour, timely responses and strong client focus.

Coaching and Training

Penny is skilled in coaching job applicants in the development of well targeted resumes and applications and preparation for interview. She has also facilitated training for job applicants competing for jobs in the public sector.

People Policy and Practices

Penny completed her degree as an on-line “virtual” student, which fuelled her interest in the ‘borderless office’ concept. She project managed the Australian pilot ‘work from home’ project, for a large multinational organisation. She has also undertaken qualitative analysis of public sector recruitment and selection processes and trends using statistical data, including time to fill, time to start, turnover and cost of recruitment measures.

Research, Analysis and Reporting

Through her experience at InfoHRM, Penny has extensive experience in benchmarking HR measure and metrics with a particular emphasis on the finance sector. She has a strong knowledge and understanding of trends in the public sector, particularly around turnover and absence and recruitment.


Australian Human Resources Institute, Member

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