You get six great chapters in this ebook:
1. Learning to Shape Team Culture
- What unwritten rules are you creating?
2. Active Listening: Attend, Listen, Learn & Motivate
- Your listening builds a culture of mutual respect.
3. Shaping Team Culture though Performance Conversations
- Communicating and reinforcing expectations.
4. Managers are Not Exempt from Poor Performance
- What message is your inaction conveying?
5. The Power of Positive Feedback
- Creating a productive team culture through positive feedback
6. You are Branding Yourself as a Manager Every Day
- You brand yourself daily by your works, actions and inaction