Building a Team Through Performance Conversations

You get six great chapters in this ebook:

1. Learning to Shape Team Culture
- What unwritten rules are you creating?

2. Active Listening: Attend, Listen, Learn & Motivate
- Your listening builds a culture of mutual respect.

3. Shaping Team Culture though Performance Conversations
- Communicating and reinforcing expectations.

4. Managers are Not Exempt from Poor Performance
- What message is your inaction conveying?

5. The Power of Positive Feedback
- Creating a productive team culture through positive feedback

6. You are Branding Yourself as a Manager Every Day
- You brand yourself daily by your works, actions and inaction