Merit People

Nancy Olsson

Principal Consultant

Qualifications:

Bachelor of Arts (Oakland University, Michigan, USA)
Graduate Diploma of Education (Sydney University)
Master of Business, Employment Relations (University of Technology, Sydney)
Certificate IV in Assessment & Workplace Training (Gold Coast TAFE)

Career Details:

Nancy commenced a career in Personnel and Human Resource Management in 1984 when she 
joined the Commonwealth Department of Community Services in Sydney.   She has held 
operational and management positions in HR including pay and conditions, recruitment and 
selection, appeals and review, staff development and training, industrial relations and HR 
projects, in five different federal agencies. Nancy has worked in a variety of senior HR roles such 
as Personnel Manager, Workforce Planning Manager and EEO Co-ordinator.  Nancy began work 
with Merit Solutions in 2006.

Specialised Selection Skills:

Nancy has worked extensively as chair or independent panel member of selection advisory 
committees in the Commonwealth government as well as providing selection support and 
coordinating some large selection exercises.  She has also chaired appeal review panels in the 
Commonwealth and for the Brisbane City Council.  With a strong background in equity, Nancy 
has 
a sound knowledge of public sector recruitment and selection legislation and practice, and has 
provided training in recruitment practices for a number of Commonwealth agencies. She has 
experience in managerial, administrative and trades recruitment across a range of disciplines 
and organisations.

Other Achievements:

Nancy developed and implemented a performance management system in conjunction with a 
new 
certified agreement, has trained and supported human resources practitioners and line 
managers 
in managing underperformance, and researched performance pay as part of her post-graduate 
studies. She was national manager for two large staffing reductions, and is an experienced 
trainer and presenter. She recently moved to Brisbane from Sydney, after sailing up the east 
coast of Australia